When you accept payments with Forebit Payments, you're required to connect a Forebit Wallet to receive direct payouts. In our effort to build the payments stack for internet companies, we restrict support for external wallets due to various operational and technical concerns.
Certain businesses may require access to connect an institutional external wallet, and our teams are here to help.
To connect an external wallet, you'll need to present a minimum transaction volume of $500,000 per month or a minimum of 50,000 individual transactions, whichever reaches the threshold first.
If your business does not meet either of the minimum thresholds, we won't be able to introduce custom support for an external institutional wallet.
To alleviate your concerns with Forebit Wallet, please contact your account manager or review our support articles.